Product Implementation Engineer
We are looking for an Product Implementation Engineer to sit within
our Customer Support team to provide a high quality support service to
our clients in the Financial Crime and Compliance sector. Our ethic is
client-centric and we take pride in customer satisfaction.
Find out more about our Financial Services solutions:
We&#**Apply on the website**;re looking for an enthusiastic team
member who demonstrates excellent problem solving in our core
technologies and excellent communication skills. You&#**Apply on the
website**;ll be naturally inquisitive and go beyond routine
questioning to find the underlying causes of issues, with technical
ownership of tasks. Previous experience in a similar role in Finance,
Insurance or Retail Banking preferred.
CORE TECHNOLOGIES:
* SQL (Oracle, DB2, SQL Server)
* SAS Macro (dataserver)
* Weblogic/websphere/Jboss
* Hadoop, Spark
* Java/J2EE
* Unix/linux
KEY FUNCTIONS:
* Investigation, diagnosis and resolution of application related
issues (Level 3/Level4)
* Take ownership for issues and push to resolution within SLA.
* Make bug fixes (java/SQL/SAS macro) where required
* Liaise with customers to inform of progress, request information,
manage expectations and close out issues in a timely manner
* Participate in customer calls on P1 issues from a technical
perspective
* Appropriate escalation to Team Leads
* Take ownership of handovers from Professional Services to Support
Required
SKILLS:
* Technical degree plus min 3 years&#**Apply on the website**;
experience in a related role.
* The ability to juggle conflicting priorities and demands, and
deliver on time
* Excellent analytical skills and experience in resolving challenging
issues
* The ability to self-manage and work as part of a team
* Good communication skills, both written and verbal
*
_WILLINGNESS TO_ participate in the on call weekend rota
*
_WILLINGNESS TO_ cover day and evening shift on a flexible rota
#regular
#hiring
#AIcareers
ABOUT BAE SYSTEMS APPLIED INTELLIGENCE
We use our intelligence-led insights to help defend Governments,
Nations and Societies from cyber-attacks and financial crime. Our
customers depend on our evolving capabilities to help them safely grow
their organisations. Our unprecedented access to threat intelligence,
world-leading analysts and market-leading technology means we can help
them to adapt, evolve and stay ahead of the criminals.
Division overview:
Financial Services
At BAE Systems Applied Intelligence, we pride ourselves in being a
leader in the cyber defence industry, and the financial sector is one
of the biggest targets for cyber-attacks. Our Financial Services
business unit is responsible for all of our clients in the financial
sector and handle all areas of these relationships. AI&#**Apply on the
website**;s Financial Services Division helps banks, insurers and
other major financial institutions to combat fraud, unauthorised
trading and money laundering, and meets their regulatory compliance
obligations.
As a member of the Financial Services business unit, you will be
responsible for providing critical services to clients in the
financial sector and ensure that we remain a leading name in cyber
security. We all have a role to play in defending our clients, and
this is yours.
_Diversity and inclusion are integral to the success of BAE Systems
Applied Intelligence. We are proud to have an organisational culture
where employees with varying perspectives, skills, life experiences
and backgrounds - the best and brightest minds - can work together to
achieve excellence and realise individual and organisational
potential. We also welcome discussions about flexible working._
Role summary:
Product Implementation Engineer
We are looking for an Product Implementation Engineer to sit within
our Customer Support team to provide a high quality support service to
our clients in the Financial Crime and Compliance sector. Our ethic is
client-centric and we take pride in customer satisfaction.
Find out more about our Financial Services solutions:
We&#**Apply on the website**;re looking for an enthusiastic team
member who demonstrates excellent problem solving in our core
technologies and excellent communication skills. You&#**Apply on the
website**;ll be naturally inquisitive and go beyond routine
questioning to find the underlying causes of issues, with technical
ownership of tasks. Previous experience in a similar role in Finance,
Insurance or Retail Banking preferred.
CORE TECHNOLOGIES:
* SQL (Oracle, DB2, SQL Server)
* SAS Macro (dataserver)
* Weblogic/websphere/Jboss
* Hadoop, Spark
* Java/J2EE
* Unix/linux
KEY FUNCTIONS:
* Investigation, diagnosis and resolution of application related
issues (Level 3/Level4)
* Take ownership for issues and push to resolution within SLA.
* Make bug fixes (java/SQL/SAS macro) where required
* Liaise with customers to inform of progress, request information,
manage expectations and close out issues in a timely manner
* Participate in customer calls on P1 issues from a technical
perspective
* Appropriate escalation to Team Leads
* Take ownership of handovers from Professional Services to Support
Required
SKILLS:
* Technical degree plus min 3 years&#**Apply on the website**;
experience in a related role.
* The ability to juggle conflicting priorities and demands, and
deliver on time
* Excellent analytical skills and experience in resolving challenging
issues
* The ability to self-manage and work as part of a team
* Good communication skills, both written and verbal
*
_WILLINGNESS TO_ participate in the on call weekend rota
*
_WILLINGNESS TO_ cover day and evening shift on a flexible rota
#regular
#hiring
#AIcareers
ABOUT BAE SYSTEMS APPLIED INTELLIGENCE
We use our intelligence-led insights to help defend Governments,
Nations and Societies from cyber-attacks and financial crime. Our
customers depend on our evolving capabilities to help them safely grow
their organisations. Our unprecedented access to threat intelligence,
world-leading analysts and market-leading technology means we can help
them to adapt, evolve and stay ahead of the criminals.
Division overview:
Financial Services
At BAE Systems Applied Intelligence, we pride ourselves in being a
leader in the cyber defence industry, and the financial sector is one
of the biggest targets for cyber-attacks. Our Financial Services
business unit is responsible for all of our clients in the financial
sector and handle all areas of these relationships. AI&#**Apply on the
website**;s Financial Services Division helps banks, insurers and
other major financial institutions to combat fraud, unauthorised
trading and money laundering, and meets their regulatory compliance
obligations.
As a member of the Financial Services business unit, you will be
responsible for providing critical services to clients in the
financial sector and ensure that we remain a leading name in cyber
security. We all have a role to play in defending our clients, and
this is yours.
_Diversity and inclusion are integral to the success of BAE Systems
Applied Intelligence. We are proud to have an organisational culture
where employees with varying perspectives, skills, life experiences
and backgrounds - the best and brightest minds - can work together to
achieve excellence and realise individual and organisational
potential. We also welcome discussions about flexible working._
We need : English (Good)
Type: Permanent
Payment:
Category: Others
